Managing Director

The Managing Director is a central role in overseeing BitPay B.V.'s operational, compliance, and other business functions. The ideal candidate for this role has proven leadership in regulated cryptocurrency environments, capable of ensuring operational excellence, organizational resilience, and regulatory compliance.

The Managing Director will report directly to the Management Board and work closely with executives at BitPay, Inc. to translate strategic vision into effective business outcomes. Additionally, a strong working knowledge of IT systems and digital infrastructure is important to effectively oversee IT-related functions and the performance of the IT Manager. This role will be a statutory director of BitPay B.V., participating in Management Board deliberations and decisions, and contributing to the company’s overall governance and strategic development.

Responsibilities

• Provide hands-on leadership across all business units, ensuring operational excellence and compliance with regulatory requirements.
• Oversee and coordinate the organization’s daily operations, including direct management of the Head of Operations, Europe and the Chief Compliance Officer, BitPay B.V. 
• Establish and maintain operational policies and internal controls.
• Support and oversee the IT function with sufficient technical understanding to ensure system integrity, cybersecurity, and digital asset infrastructure.
• Support a performance-driven culture, emphasizing accountability, transparency, and innovation.
• Represent the company externally with regulators, partners, and other key stakeholders.
• Collaborate with the executive team on business development initiatives, strategic partnerships, and long-term planning.
• Engage with colleagues on the Management Board and relevant committees on strategic direction and governance matters.

Requirements

• Minimum of 8 years’ experience in a senior operations or general management role; experience in a regulated cryptocurrency environment is preferred.
• Proven track record of at least 5 years leading cross-functional teams and delivering measurable operational improvements, ideally in fast-paced, technology-driven organizations.
• Strong understanding of regulatory compliance requirements in the crypto space, with experience managing or partnering with compliance leadership (e.g., CCO or MLRO), with hands-on involvement in operationalizing controls and policies.
• Proven ability to scale business operations, optimize internal processes, and lead through high-growth or rapidly evolving environments.
• Familiarity with IT systems and digital infrastructure relevant to crypto businesses, with the ability to oversee technical teams and ensure system integrity.
• Exceptional communication and stakeholder management skills, including experience working with regulators, partners, and executive leadership.
• Fluency in English; Dutch language skills are a plus.
• Bachelor’s degree in Business, Finance, Law, or a related field, advance degree preferred.
• This is a remote role. However, candidates must reside in and be eligible to work in the Netherlands, preferably in Utrecht.

What We Offer

• Collaborate with a team of intelligent, enthusiastic individuals.
• Thrive in a rapidly expanding crypto company with global reach, where your contributions make a tangible impact.
• Work remotely with a generous vacation policy, including the opportunity to take sabbaticals based on tenure and select your own holidays.
• Access to continuous learning and development opportunities, supported by professional development reimbursement.
• Competitive salary package with the option to receive payment in cryptocurrency, along with a crypto match program.
• Stock option awards available to all employees.
• Home office allowance, reimbursement for internet/cell expenses, and complimentary Amazon Prime and Spotify subscriptions.
   

Recruitment Candidate Privacy Notice

Purpose of this Document

BitPay, Inc. and BitPay, B.V. is a “data controller.” This means we are responsible for deciding how we hold and use personal information about you. This Recruitment Candidate Privacy Notice explains:

• How and why we use your personal data during the recruitment process (whether you apply as an employee, worker, or contractor)
• How long we retain your data
• Your rights under data protection law
   

When we refer to “Data Protection Legislation,” this includes the General Data Protection Regulation (GDPR), the UK GDPR (if applicable), the Privacy and Electronic Communications (EC Directive) Regulations 2003, and related laws.

BitPay is registered with the Chamber of Commerce in the Netherlands under number 58655891.

Data Protection Principles

We will comply with data protection laws and ensure your personal data is:

• Used lawfully, fairly, and transparently
• Collected only for specified, explicit, and legitimate purposes
• Used in ways that are compatible with those purposes
• Accurate and kept up to date
• Retained only as long as necessary
• Kept securely
   

Personal Data We Collect

During the recruitment process, we may collect, store, and use the following types of personal information:

• Information from your application form, CV, cover letter, and any email communications
• Interview notes and your responses
• Assessment or test results (if applicable)
• Evaluation scores based on personal and professional attributes
• Sensitive personal data about your health or medical conditions, if you disclose this during the process
   

How We Collect Personal Information

We collect personal data from:

• You (directly, via application forms, emails, interviews)
• Recruitment agencies or job boards (e.g., LinkedIn, JazzHR)
• Third-party services (e.g., Occupational Health assessments — with your prior knowledge)
   

If You Fail to Provide Information

If you do not provide necessary information (e.g., certifications or references), we may be unable to process your application.

Processing of Sensitive Personal Data

We may collect and process sensitive personal data (e.g., health-related information) for the following reasons:

• To make reasonable adjustments during the recruitment process
• To comply with employment, social security, and social protection law obligations
   

This processing is lawful under Article 9(2)(b) and/or Article 9(2)(a) of the GDPR.

Sensitive information will be stored securely in access-restricted digital folders.

Automated Decision-Making

You will not be subject to recruitment decisions based solely on automated processing.

Data Sharing

If you apply via a third-party recruitment platform, your data may also be processed by them as a separate controller. Their privacy policies are available on their respective websites.

If you apply directly to BitPay, your data will be processed only by BitPay. If you would like us to evaluate your application outside of the platform through which you applied, please let us know in your cover email.

Data Security

We implement appropriate security measures to:

• Prevent unauthorized access, loss, alteration, or disclosure
• Ensure only staff with a business need-to-know can access your data
• Respond swiftly to any suspected data breaches
   

Data Retention

We will retain your personal data for 6 months after we communicate our recruitment decision. This allows us to demonstrate compliance with employment and anti-discrimination laws.

After 6 months, your data will be securely deleted unless:

• We request your consent to retain your data longer for future opportunities
• You explicitly agree in writing to such retention

Your Data Rights

Under data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request erasure where there is no lawful reason to retain it
• Object to processing based on legitimate interests
• Restrict processing in certain circumstances
• Request data portability to another party
• To exercise any of these rights, please contact us in writing at: [email protected]

Complaints

You have the right to lodge a complaint with the relevant data protection supervisory authority.

Last updated: January 7, 2025